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Privacy & Security | GO-BRITISH

Last updated on 20th May 2018-05-26

G.B Luxury Limited ("GB", GO-BRITISH, www.go-british.co.uk, "we", "our", "us") trading as GO-BRITISH and its subsidiary companies respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We will only use any information collected lawfully in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation 2016 (the Law). Please note that this policy applies to all G.B Luxury Limited websites in order to make sure all our visitors are fully informed of our Privacy & Security Policy.

By visiting www.go-british.co.ukour online visitors are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This policy does not apply to websites maintained by other companies or organizations to which GB links. GB is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details. Furthermore, from time to time GB may employ third party business partners to collect personal information on GB's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by us to comply fully with our Privacy Policy as set forth herein.

Under the Law, we must have a valid legal basis to process your data. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post and telephone. We will not pass details on to any third parties, and your personal details will not be sold to any database companies. Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to customerservice@go-british.co.uk. As a user of our services, we may collect non-personal data which include pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

WHO IS THE DATA CONTROLLER?

G.B Luxury Limited

CONTACT DETAILS

If you have any queries relating to any of the company policies you can contact us by phone, email or by writing to us:

Phone: +44 (0)208 144 3378
Email: customerservice@go-british.co.uk
Address: 20 Eastbourne Terrace, London W2 6LG

WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE USE IT?

We collect information from you when you register every time you place an order or subscribe to our mailing list for either email subscription or postal promotions that can also be via competitions and promotions we run via third parties. This information is used to provide you with up to date information on our products and services which you have requested from us.

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order, therefore we may share this information with a warehouse and with shipping companies - these third parties will be subject to comply fully with tour Privacy and protect your data.

For extra security purposes we do not store your credit card details. We may obtain information about you and your spouse as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Furthermore, from time to time GB may employ third party business partners to collect personal information on our behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by us to comply fully with tour Privacy Policy as set forth herein.

YOUR RIGHTS

You have the right to request a copy of the data that we hold about you (and we will provide this to you free of charge once we have confirmed your identity).

SECURITY

At Go-British we take the protection of your information very seriously. We use encryption (SSL) to protect your personal data when appropriate, and all the information provided to us is stored on secure servers once we receive it. For extra security we do not store your credit card details, this information is processed by a trusted partner (SagePay).

We store your personal data on secure servers either on our premises or in secure third party data centres.

COOKIE POLICY

Our site uses cookies, a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. This allow us to know how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings to switch it off. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

Go-British, Unit B9, 16 Paddington Green, W2 1LG, United Kingdom 
Tel: +44 (0) 20 8144 3378